QUALITY POLICY

Hicoman, in order to demonstrate to his clients and collaborators that his processes and products possess the maximum quality, is pleased to announce about the obtaining of the System of Quality ISO 9001.The certification, which has been recently obtained, shows the company’s orientation towards the needs of his clients and it also shows the efforts of Hicoman to improve and to assure the maximum control and quality on all his processes and on his products.

The System of Quality ISO 9001, which has as basis the quality of his products, the satisfaction of the client and the constant improvement, tries to guarantee the constant improvement of the company, checking the following directives:

– Productivity.

Maximization of the profitability and minimization of the commercial risks in order to assure the financial solvency.

– Success of performance.

Optimization of the organization to reach the maximum efficacy and efficiency in the processes of the company.

– Human Resources.

All the board, employees and collaborators are involved in the System of Quality in order contribute to the constant improvement of the System through his training.

– Relations with costumers.

To support a narrow relation with them, worrying about his needs of a proactive way.

– Legality.

The correct performance of the legal state and international obligations is guaranteed, extending his compromise to the current environmental legislation as well as to the prevention of labor risks.

The direction of HICOMAN, S.L.U. checks constantly the System of Quality in order to weigh up the continuous improvement of the system and the processes with the aim to reach the excellence in his products and services. Like this, the direction takes charge of detecting as soon as possible supposed mistakes of the system. It also takes charge of improving those mistakes that have demonstrated some type of failure. To that effect, the direction realizes the opinion of all his clients, considered a vital part of the system, without forgetting his employees and collaborators, which Hicoman considers an indispensable element for the achievement of his aims, for what it attends to his training.